US

Tufts Medicine

Interact supports Tufts Medicine to engage with colleagues and provide the information they need to accomplish their important work.

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Healthcare
Location
US
Physicians
2,000+
Licensed beds
1,116

Tufts Medicine was formed in 2014 by Circle Health, Tufts Medical Center, physicians on New England Quality Care Alliance, and the Lowell General Physician Hospital Organization. A provider of health services throughout New England, Tufts Medicine is also one of the largest home health and hospice providers in the region.

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Challenges

As a major private healthcare provider in the United States, Tufts Medicine needed to bring together the skills and input of thousands of healthcare professionals across a variety of locations. As in all clinical care settings, it is critical that staff have instant access to the resources and communications that help them deliver patient care. The Tufts Medicine group needed a scalable digital hub that could reach multiple hospitals and be expanded to future growth.

Solutions

One easy-to-use site now unites all employees and provides them with rapid access to crucial information. This is enhanced through a comprehensive search tool and a modern user experience that encourages efficiency.

Employee experience is enhanced through onboarding support for new hires and company culture is sustained by social enterprise features such as peer-to-peer recognition.

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